Course Objectives:
By the end of this training program, participants will be able to:
- Gain knowledge of the Balanced Scorecard framework and its relevance to performance measurement.
- Identify key performance areas specific to the manufacturing industry.
- Develop the skills to select, design, and prioritize effective KPIs aligned with departmental goals.
- Learn methods for data collection, measurement, and setting targets for KPIs.
- Implement KPI tracking systems and tools for ongoing monitoring and reporting.
- Analyse KPI performance, conduct root cause analysis and implement corrective actions for continuous improvement.
Learning Outcomes:
Upon completing this training, participants will be able to:
- Understand the concept of the Balanced Scorecard and its significance in measuring and managing performance in organizations.
- Recognize the critical performance areas that are particularly relevant to the manufacturing sector, such as production efficiency, quality control, and supply chain management.
- Acquire the ability to choose, create, and prioritize Key Performance Indicators (KPIs) that are in alignment with the goals and objectives of their specific departments within a manufacturing organization.
- Equipped with techniques and best practices for collecting data, measuring performance, and establishing target values for KPIs to effectively assess their department’s performance.
- Develop the skills to analyse KPI results, identify the underlying causes of performance issues, and implement corrective actions to drive continuous improvement within their manufacturing department.
Methodology:
- Pre – Assessment
- Interactive lectures and presentations
- Group discussions and activities
- Hands-on exercises
- Case studies
- Dash boarding in Excel
- KPI Software simulation
- Post – Assessments
Target Audiences:
- Production Managers
- Quality Control Managers
- Process Engineers
- Operation Supervisors
- HR personnel
- Senior Executives
- Other related positions
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