Advanced Communication Strategies for Leaders

Course Objectives:

By the end of this training program, participants will be able to:

1. Understand the importance of effective communication and identify common communication barriers in the industry.
2. Develop active listening skills and the ability to ask open-ended questions for effective verbal communication.
3. Recognize the role of nonverbal communication and understand how to use body language effectively, considering cultural differences in manufacturing.
4. Recognize the significance of effective team communication and understand how to provide and receive feedback effectively.
5. Understand the causes and effects of workplace conflict and learn strategies to identify, manage, and resolve conflict.
6. Develop an actionable plan to implement and sustain effective communication skills in the workplace over time.

Learning Outcomes:

Upon completing this training, participants will be able to:

1. Recognize the importance of effective communication and identify common communication barriers.
2. Improve verbal communication by practicing active listening and asking open-ended questions.
3. Enhance written communication in manufacturing by writing effective emails, memos, and reports.
4. Master the use of nonverbal cues, including body language, in manufacturing communication.
5. Understand the significance of effective team communication and provide constructive feedback.
6. Identify and manage workplace conflicts effectively, using strategies for resolution.
7. Communicate with authority, clarity, and inspiration in leadership roles, motivating and inspiring employees.

Methodology:

• Pre- Assessment
• Interactive lectures and presentations
• Group discussions and activities
• Videos
• Case studies
• Post – Assessment

Target Audiences:

• Head of Departments
• HR Personnel
• Managers and Executives
• Supervisors
• Other related positions